Playing Messages Inbox
Press anywhere on the message and it will start playing.
New Messages are included in the Inbox, along with listened to but Unsaved Messages.
Inbox (and Saved) messages have the same left swipe for more options.
Playing Messages Full Screen Mode
Press the i icon next to the message to play the message and for more options. (Message Full Screen Mode)
Message Screen Options
Button Image | Function |
Rewind to beginning of message | |
Play | |
Rewind 5 seconds | |
Message playback speed | |
Car mode | |
Delete | |
Save | |
Record a Reply if the message is from a Kate Subscriber Contact OR If the message is from a non-Kate number or from a Kate number that is not yet a contact, then the app will ask if you want to call the number from your phone. Add as a contact first before replying to send a Subscriber a message instead of calling their Kate from your phone. | |
Forward | |
More Options: Mark Unread, Mark Urgent, Cancel |
Marking a message as Unread will put it back in the New Messages section, unless it has been Saved.
Add a Note or Tag
Press Add Tag
Type in a Tag name, then press Done. Don't enter a hashtag, that's added automatically.
You can add up to 8 tags per message.
There is no limit to how many unique tag names you can create.
We've added two suggestions to start with #SuccessStory and #Training but customers can enter whatever label they like.
Added tags are accessible on the My Kates screen under Personal Tags.
Forward One Message
Press the Microphone button to record a Preface. It will switch to a pause icon, press it to stop recording.
Press the word Urgent to mark the message as Urgent.
Press the pencil to add a Note.
Press the Plus sign to add Contacts or Contact Lists as recipients.
Press Groups for a List, Kate for Kate numbers, or Email to add E-mail Addresses as recipients.
Press anywhere next to intended recipients, then press Select.
Note: You can add recipients from all tab before pressing Select and all will be added.
Forward Multiple Messages
Press Groups for a List, Kate for Kate numbers, or Email to add E-mail Addresses as recipients.
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