# Cancel Kate

Per our Terms and Conditions: No termination notices may be sent by email and any such attempted notices shall be null and void.

If you are the Primary account holder and your account is not currently locked, then you can request account closure online at [https://login.katewwdb.com](https://login.katewwdb.com/)\
Log in, click My Account, then Account Information.\
Click the link called **Request Account Cancellation**.

If your account is locked or if you would prefer to chat with a representative to close your account, then please chat with us by clicking the Chat Now button on the login page or in the Help section of your CommuniKate website at [https://login.katewwdb.com](https://login.katewwdb.com/)

You do not need to be logged in to chat with us.

Our hours of operation are Monday through Friday from 9am to 9pm Central time.

You can mail your request to CommuniKate Customer Care. PO Box 1439, Deerfield, IL 60015.

CommuniKate telephone number. Request to close account. Name of account owner (printed legibly). Signature of account owner.

Your account can be scheduled to cancel on the next subscription fee date but only after your online, chat, mailed letter request is received.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://parus-1.gitbook.io/communikate/my-account/cancel-kate.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.